Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Prepaid orders have the option of receiving refunds either in the form of credits to the same Bank Account, Card or Wallet from which the original payment was made within 7-10 working days after product is delivered to us. Requests for bank transfers can only be made for up to 7 days from when the return is delivered.
To complete your return, we require a receipt or proof of purchase.
I have received a wrong/defective product. How do I proceed?
Please inform us by sending a mail to
within 48 hours of delivery in case you have received a wrong product. Taking a video of opening the package will help in a quick resolution for damaged or defective products.
What sort of checks do you do for Returned products?
We check products to ensure that they are unused and in the same condition as they were when they were sent out to you. Clothing products with tags should have the brand tags intact, products with removed tags indicate usage and will not be accepted for returns.
How long will the return process take?
Once you request a return, we will arrange for the product to be picked up from your address. This Reverse Pickup facility is only available for pin codes supported for Reverse Pickups by our courier partners. You will need to keep the product(s) packed and ready for pick-up. We will issue credit for your return after it reaches our office and the products are verified. This process will take 7-10 working days from the date of raising the return request. A reverse shipment fee of Rs 100 will be deducted at the time of refund per order except in the case of a wrong or defective product sent. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Is there any limit on the number of times the same product can be returned?
Yes, the same product can not be returned more than 1 times. We reserve the right to refuse a return in case of any abuse of the Returns process.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Need help?
If you have any further questions about the return/exchange policy then please contact us at